SUPERSAM
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  • CHOOSE YOUR SECTOR

    The content in the manual will adjust to the specific
    location of your workplace.

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  • Choose the sector you work in:

    Plan your move

    Here comes the day when you find yourself in your new dream office. What a wonderful feeling! Still, something less pleasant first… Moving! Nobody likes this time-consuming process, but with our tips, everything should go smoothly.

    Office handover

    Representatives of your company with the necessary powers of attorney to sign the handover protocol must be present at the office handover session. We recommend taking your photo record at that time. During office handover, together with a protocol that must be signed by an authorised person, we will also provide access cards and keys.


    Pro tip

    There is an option to leave furniture and computer equipment on the premises before they are accepted. Each such request is considered individually by the property manager.


    Delivery hours

    Removals and deliveries of furniture and office equipment can only take place between 9:00 p.m. and 9:00 a.m. to limit inconvenience to other tenants.

    Removals and deliveries of furniture and workplace equipment can only take place between 9:00 p.m. and 9:00 a.m. to limit inconvenience to other tenants.

    Report and confirm delivery

    You will need to report the moving to the property manager via an approval form. Here is the step-by-step procedure that will allow your delivery to navigate potential obstacles and reach your workplace safely.

    MOVING STEP BY STEP

    STEP 1

    Arrange the moving with the property manager at least three days in advance. Determine day and time. Provide the manager with a completed application for a permit to carry out work in the Supersam Shopping Centre and a permit to enter the delivery zone in the Supersam Shopping Centre.


    STEP 2

    The property manager should provide you with the following information:

    • indicate the delivery route for furniture,
    • define the building access rules the employees of the company performing the delivery,
    • depending on your needs, arrange for a rubbish container or extra security during the moving.

    STEP 3

    Provide the property manager with a full list of details: the name of the moving company, their insurance, and the contact details of the person in charge of the operation on behalf of your company.


    STEP 4

    At least one day before the move, provide the property manager with a list of people authorised to move around the building during the move. Together, define the building access rules for the moving company’s employees so that they are easily identified by Supersam security.


    STEP 5

    The only place to park delivery vehicles is the delivery zone. It is located on level -1 of the building.


    STEP 6

    Please also pay attention to the further, but nevertheless equally important, transportation requirements:

    • cargo trolleys must have rubber non-marking wheels,
    • all packaging must bear the name of the company and the floor number,
    • box corners must be secured with tape,
    • packaging should be labelled with handling instructions.

    Delivery zone

    The transport of large-size consignments follows a strict route. It starts in the delivery area on level -1 of the building. From there, the deliveries are transported upstairs by a convenient cargo lift or other public lift. Ask the property manager or security for a space for the removal company to park their vehicle.


    Pro tip

    Cars with a maximum height of 3.9 m can enter the delivery zone. Please notify your suppliers accordingly.


    Dimensions of the cargo lift

    Inform the moving company (and other suppliers) that they must not block the cargo lift. Remember that not everything would fit into it. For this reason, we have prepared a graphic with the dimensions of the cargo lifts at Supersam.


    Contact us

    Do you wish to know more, or maybe need some help? Our team is waiting for you! Below you will find contact information about matters relating to this section.

    Karolina
    Białkowska

    Property Manager
    Karolina Białkowska
    +48 795 335 030

    Property Manager of the DH Supersam. Provides all necessary information on the building.

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    Security

    Security of the Supersam building
    Security
    +48 32 712 18 38

    Responsible for the security of the building and common areas. Ensures that guests entering the building are properly documented, arranges and oversees the routing of large-scale deliveries.

    Security